Meat Safety Act, 2000 (Act No. 40 of 2000)

Notices

Establishment of the Meat Inspection Scheme

7. Assignment of Meat Inspection Service Providers

7.9 Complaints and appeals

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(a) The assignee must have documented procedures for dealing with complaints received from clients or other parties about the assignee's activities.

 

(b) The assignee must have documented procedures for the consideration and resolution of appeals against the results of its inspections, as these are carried out under legally delegated authority.

 

(c) A record must be maintained of all complaints and appeals and of the actions taken by the assignee.