Meat Safety Act, 2000 (Act No. 40 of 2000)NoticesEstablishment of the Meat Inspection Scheme7. Assignment of Meat Inspection Service Providers7.9 Complaints and appeals |
(a) | The assignee must have documented procedures for dealing with complaints received from clients or other parties about the assignee's activities. |
(b) | The assignee must have documented procedures for the consideration and resolution of appeals against the results of its inspections, as these are carried out under legally delegated authority. |
(c) | A record must be maintained of all complaints and appeals and of the actions taken by the assignee. |