Housing Consumers Protection Measures Act, 1998 (Act No. 95 of 1998)National Home Builders Registration Council : Code of Conduct for Home BuildersChapter Twenty : Housing Consumer’s Complaints |
| 20.1 | A home builder shall: |
| a) | attend promptly to a housing consumer's complaint; |
| b) | attend any meeting arranged by a conciliation officer appointed by the NHBRC; |
| c) | adhere to all periods prescribed in the Act, Building Contract, and any correspondence. |