Housing Consumers Protection Measures Act, 1998 (Act No. 95 of 1998)National Home Builders Registration Council : Code of Conduct for Home BuildersChapter Eight : Duty not to Deceive |
| 8.1 | Marketing and advertising |
When marketing or advertising homes or services, a home-builder must act honestly and with the highest integrity, and may not mislead or deceive a housing consumer.
| 8.2 | Expertise |
A home-builder must not falsely claim to be an expert or to have any skill knowledge or capabilities in respect of the construction of a home.
| 8.3 | Misrepresentation |
A home-builder may not mislead a housing consumer about any aspect of a home or the land or make any other misrepresentation that misleads any person.
| 8.4 | False statements |
| 8.4.1 | A home-builder must not: |
| a) | make or sign any false statement; |
| b) | prepare or maintain false accounts or records; |
| c) | assist any other person in doing so. |
| 8.5 | Show Houses and Brochures |
A home-builder may not falsely create an impression that a home is or will be similar to a home viewed by a housing consumer or shown in a brochure.
| 8.6 | Influencing Housing Consumers |
| 8.6.1 | A home-builder may not compel any housing consumer to use or not to use: |
| a) | services of any financial institution; |
| b) | financial assistance offered by any person; |
| c) | the service of another home builder. |
Unless it is for the benefit of the housing consumer and such benefit is disclosed.
| 8.7 | Fronts |
A home-builder may not use a Company, Close Corporation or third party to do anything which is not permissible of a home builder to do.