Civil Aviation Act, 2009 (Act No. 13 of 2009)RegulationsCivil Aviation Regulations, 2011Part 171 : Aeronautical Telecommunication Service Providers (Electronic Services Organisations)Subpart 2 : Approval of Electronic Services Organisation171.02.4 Personnel requirements |
| (1) | The applicant shall engage, employ or contract— |
| (a) | a senior person identified as the accountable manager and compliance officer of the organisation concerned, to whom contractual authority has been granted to ensure that all activities undertaken by the organisation are carried out in accordance with the applicable requirements prescribed in this Subpart, and who shall in addition be vested with the following powers and duties in respect of the compliance with such requirements: |
| (i) | unrestricted access to work performed or activities undertaken by all other persons as employees of, and other persons rendering service under contract with, the organisation; |
| (ii) | full rights of consultation with any such person in respect of such compliance by him or her; |
| (iii) | powers to order cessation of any activity where such compliance is not effected; |
| (iv) | a duty to establish liaison mechanisms with the Director with a view to ascertain correct manners of compliance with the said requirements, and interpretations of such requirements by the Director, and to facilitate liaison between the Director and the organisation concerned; and |
| (v) | powers to report directly to the management of the organisation on his or her investigations and consultations generally, and in cases contemplated in subparagraph (iii), and with regard to the results of the liaison contemplated in subparagraph (iv); |
| (b) | a competent person who is responsible for safety management, and who has direct access to the accountable manager and compliance officer referred to in paragraph (a) on matters affecting aviation safety; and |
| (c) | adequate personnel to plan, perform, supervise, inspect and certify all services undertaken by such organisation. |
| (2) | The applicant shall establish a procedure for initially assessing, and a procedure for maintaining, the competence of those personnel involved in planning, performing, supervising, inspecting or certifying the maintenance undertaken by the organisation. |
| (3) | The applicant shall ensure that— |
| (a) | the personnel in all technical departments are of sufficient numbers and experience and have been given appropriate written authority to be able to discharge their allocated responsibilities; and |
| (b) | there is full and efficient coordination between departments and within departments. |