Civil Aviation Act, 2009 (Act No. 13 of 2009)RegulationsCivil Aviation Regulations, 2011Part 121 : Air Transport Operations - Carriage on Aeroplanes of more than 19 Passengers or CargoSubpart 10 : Safety and Quality Management SystemsDivision Two : Quality management system121.10.7 Requirement for quality management system |
| (1) | An air service operator shall establish a quality management system (OMS) that meets the requirements prescribed in Document SA-CATS 121. |
| (2) | The quality management system shall— |
| (a) | include a quality assurance programme that contains procedures designed to verify that all operations are being conducted in accordance with all applicable requirements, standards and procedures; and |
| (b) | be described in relevant documentation as prescribed in Document SA-CATS 121. |
| (3) | The operator shall designate a person responsible for the OMS who meets the qualifications and experience requirements and who will be responsible for the functions as prescribed in technical standard 121.06.2 of Document SA-CATS 121. |
| (4) | The operator shall prepare a quality management manual that meets the requirements prescribed in Document SA-CATS 121. |
| (5) | Notwithstanding subregulation (3) above, the operator may appoint two quality managers, one for flight operations and one for maintenance: Provided the operator has designated one single quality management unit to ensure that the quality system is applied uniformly throughout the entire operation. |